Lessons from the trenches – creating a sandbox for innovation

Shawn Mandel, TELUS Team
October 28 2014

Innovation is a buzz word that’s thrown around a lot. Everyone is trying to cultivate a culture of innovation and bring new practices into their business – but they often don’t understand that it’s not all about the innovation, but the outcomes it delivers. By definition, innovating is the act of introducing new ways to […] Continue reading …

A new digital conversation…

Marysol Elorriaga, TELUS Team
October 14 2014

For more than a year now, we have been working on the redesign of telus.com and My Account. Throughout this time, we’ve seen the benefits of following lean principles. Instead of developing the new site all at once, we’ve been building out smaller features and releasing them to users to get their feedback. I like […] Continue reading …

Our mobile first strategy pays off – TELUS wins Best Mobile Experience at Canada Post Awards

Tim Hassed, TELUS Team
September 25 2014

This week TELUS won the Best Mobile Experience award for a large company at the third annual Canada Post E-commerce Innovation Awards. The Awards bring together the top people in Canadian e-commerce to celebrate the industry’s innovation, and honour companies that are transforming the Canadian retail space with their visionary e-commerce strategies. I couldn’t have […] Continue reading …